A B C D E F G H I M N O P R S T U V W Y
Additional
relocation services performed by your
moving company at your request. These services, such as packing, custom crating, or appliance servicing, cost extra.
A
shuttle truck service provided when a
moving truck cannot safely complete the pickup or delivery due to physical constraints such as an especially narrow road. Instead, an additional smaller vehicle is used to carry the items to the
moving truck for loading. This service costs extra.
Your receipt and contract for your home relocation. The bill of lading is extremely important and should travel with you to your new home.
Items that have an unusually low weight for their size, such as boats, snowmobiles, golf carts, and campers. Moving these items will cost extra due to the additional work involved in transporting them.
The
moving company transporting your
household goods.
Cash on delivery, or COD shipment
A shipment in which the customer pays for the moving services provided at delivery. Typically, payment can be made by several methods; contact your
moving company for more information.
A written statement of loss or damage to your
household goods while in the care of your
moving company.
Your statement of the value of the possessions your
moving company is shipping.
A sturdy, movers-grade box ideal for packing everyday dishes, china, glassware, and stemware.
The operator of your
moving truck and the supervisor of the packing, loading, unloading, and unpacking crews.
The approximate cost of your relocation based on the size and weight of your shipment, as well as the origin and destination locations. There are two basic types of estimates, which are described more fully below.
- Binding estimate – The total of what the home relocation will cost, excluding unanticipated destination services, which is provided to you in advance. Moving companies are contractually required to stand by these estimates. However, if your items weigh less than expected, you will not get a reduction in cost.
- Non-binding estimate – An approximation of what your home relocation will cost. The final amount you pay could be higher or lower depending on the actual weight of your shipment and the moving services provided.
Federal moving regulations
U.S. government laws that regulate moving companies and transportation.
Includes all of the cartons and
packing service required and provided.
Full valuation protection
The most comprehensive plan available for protection of your goods.
The full-service
relocation and moving experts, and the world's largest privately owned relocation and
moving company.
The weight of the
moving truck after your goods are loaded.
Guaranteed not to exceed estimate
An estimate that allows you to pay a lower price if the actual weight is lower than the estimate.
Gypsy Moth Inspection Report
required to ensure
moving companies have completed an inspection of transported
household goods from
gypsy moth infested areas. The
U.S. Department of Agriculture requires an inspection to help prevent the spread of this pest.
Items valued at more than $100 per pound.
Your personal effects or property used within your home.
A complete inventory of your belongings conducted by a
moving company representative at your home to allow for a comprehensive
estimate of relocation costs and services.
A detailed list of everything you are transporting in the moving truck and its pre-move condition. Any exception or damage to your items must be noted on the inventory sheet. It is your sole responsibility to ensure that all your belongings are delivered. You must sign the inventory sheet after unloading. If you feel you need more time to inspect your goods, simply write, "signature pending further inspection."
The method by which your belongings and their existing condition are recorded and identified.
The business that coordinates and conducts the transportation of
household goods to your new location.
Workers from the
moving company who load and unload
household goods onto the
moving truck (includes the
moving truck driver).
The strategy developed to prepare you for your
relocation.
The entire course of your
relocation that includes planning, packing, loading, unloading, and unpacking.
Advice that helps you prepare for a stress-free
relocation.
The vehicle in which
household goods are transported to your new location.
The gross weight minus the tare weight.
A document authorizing a
moving company to transport your
household goods.
Occurs when there is not enough space on the
moving truck to load all of your items.
The employees of the
moving company who carefully prepare
household goods for relocation using high-quality materials and proven methods.
Preparation of household goods for relocation by a
moving company's professional packing crew.
Items that are packed by you for moving. If your driver does not feel confident that your self-packed boxes are safe for loading, he/she has the right to open, inspect, and repack/re-tape cartons. (Standard labor charges will apply for this service, unless you've selected the full-pack option.)
A move to a different location.
The approximate cost of your
relocation based on the size and weight of your shipment, as well as the origin and destination locations. Also known as an
estimate.
The services provided to you by your
moving company including packing and unpacking services, transportation, and storage.
An additional charge applied when actual mileage is less than a defined minimum.
The smaller vehicle that carries items to the
moving truck when a moving truck cannot safely complete the pickup or delivery due to physical constraints such as an especially narrow road.
Storage
Available space for the safekeeping of
household goods.
A building that provides storage.
The safekeeping of your property by a storage provider.
Your request for
temporary storage of your household goods at a service center until delivery. There is a charge for this additional relocation service.
An examination of the goods you plan to move (which is used in preparing the estimate).
The weight of the
moving truck and its contents (such as dollies and protective pads) before your
household goods are loaded.
A document identifying provisions and rates for the
relocation services performed in your move.
Short-term storage.
Relocation services for your move performed by someone other than your
moving company, such as prepping and crating a grandfather clock.
The degree of "worth" of the shipment. Most
moving companies offer two levels of liability – basic and full. Also known as
valuation.
Include charges by weight and mileage, insurance surcharges, fuel surcharges, origin and destination accessorial services, and short haul factor if applicable.
Removal of
household goods from packing materials by a
moving company's professional packing crew
U.S. Department of Transportation (DOT)
The federal agency that oversees interstate transportation, including the shipment of household goods on moving trucks.
The degree of "worth" of the shipment. Most
moving companies offer two levels of liability – basic and full. Also known as t
ransit protection.
A complimentary partial unpacking service from Graebel that saves time and expense. Some restrictions apply. Learn more about
Welcome Home.
Your Rights and Responsibilities When You Move
A
document that the Federal Motor Carrier and Safety Administration requires your
moving company provide to you. It explains what you should expect from your
moving company and what you need to do to ensure a smooth move.